COVID-19 TIER 4 CLOSURE: SATURDAY 19TH DECEMBER – IMPORTANT INFORMATION FOR ALL CUSTOMERS

Dear LCC London Customers,

It is with heavy hearts that we again have to close our six London centres from midnight tonight, Saturday 19th December following the government guidelines for Tier 4.

All memberships will be frozen from tonight and any instructed sessions due to take place during the closure period will be credited to your account. If you have pre-booked independent climbing at VauxWall West, VauxWall East or CanaryWall from Sunday 20th December and beyond, this will be cancelled and refunded. As before, nobody will pay for any closed days unless they choose to support us. If you have a punch card (5, 10 or 20 prepaid entries), these are not refundable, but they also do not currently expire so you can use them at any of our six centres once we reopen.

If you have any further enquires please email the relevant [email protected] addresses i.e. [email protected] but please be advised it may take us some time to reply to individual emails.

Our social feeds will be kept up to date with information so make sure to keep an eye out for updates from our team. This continues to be a time of uncertainty but we will keep you informed as things change and develop.

If you would like to purchase a Christmas gift, purchase a gift card on our HarroWall website which can be used for any product at any of our six London LCC sites once we reopen.

In the meantime, stay strong and please adhere to the government guidelines. We wish all our customers a safe Christmas and look forward to welcoming you back in the New Year!