LCC London – Vacancies – BethWall Green, VauxWall & CroyWall

NEW CAREER OPPORTUNITIES AT LONDON’S LARGEST CLIMBING WALL GROUP

VauxWall, HarroWall, CroyWall, RavensWall, CanaryWall & BethWall are facilities of The Lakeland Climbing Centre Limited. We are driven by our passion for climbing and the positive effects it can bring to everyone’s lives. Our London facilities set a new standard for accessible, clean and constantly evolving indoor climbing. In partnership with our customers, staff, sponsors and suppliers we have created and continue to develop friendly, efficient and safety conscious centres of excellence for bouldering that everyone can enjoy. Strong links with our site in Kendal will provide opportunities for customers and staff to continue their journey into the diverse sport of climbing in the stunning Lake District National Park.

BethWall Green has now been open for 7 months and it has been fantastic to see so many of you enjoy our latest centre. To ensure we can keep up our standard of service, we need to increase the size of the BethTeam.

VauxWall West and East continues to be our busisest centres and we want to increase the team here as we approach the Winter months. 

CroyWall is our best kept secret… this open plan centre has reception at its heart and is looking for an addtional Duty Manager as we grow. 

Each member of the LCC team has a primary site where they work the majority of their shifts. There may be occasional shifts at other sites as required.

CURRENT ROLES WE ARE LOOKING FOR:

Duty Manager Vacancies*

  • 1 x Part Time Duty Manager– Primary Site –  CroyWall (CRO4WN) – Minimum 20 hours per week focused around evenings and weekends

Team Member Vacancies

  • 1 x Part time Team Member– Primary Site – BethWall (E2 9Qx)  – Minimum 20 hours per week focused around evenings and weekends
  • 1 x Part time Team Member– Primary Site – BethWall (E2 9Qx)  – Minimum 15 hours per week focused around evenings and weekends
  • 2 x Part time Team Member– Primary Site – VauxWall West & East (SW8 1SR/SE11 6BD)  – Minimum 15 hours per week focused around evenings and weekends

*All CroyWall Duty Manager applicants must be able to get to CroyWall for 5.45am as they may have to work early opening shifts.

THE ROLES

Duty Manager 

As part of a small multifunctional team, the role of Duty Manager is central to the effective running of the Centre. You will be responsible for the provision of a safe, fun and welcoming climbing environment. When on duty you will directly manage the day-to-day operations including the reception, café and shop with additional responsibilities including cleaning and administrative tasks. There is the potential to be involved in the instruction programme

Relevant experience is preferred but not essential for Duty Manager Roles as full training will be provided by LCC London.

Team Member

Working with the Duty Manager and on your own initiative, you are expected to provide an exceptional level of customer service in all centre operations. The role also incudes ensuring the centre is clean and learning to be an instructor delivering inductions, private coaching and the junior programme.

Relevant experience is preferred but not essential for Team Member roles as full training will be provided by LCC London.

CURRENT STARTING RATES

£11.20 per hour Duty Manager    (for the full time role you can opt for a salary equivilant: £23,300 per annum)

£10.00 per hour Team Member

£7.20 per hour Team Member aged 16 or 17

(minimum age 16 for all current vacancies)

We have introduced a banded pay system that rewards length of service, increases in resposibilities as well as performance.

WHY WORK FOR THE LAKELAND CLIMBING CENTRE LONDON?

Over the last seven years we have developed a reputation for exceptional climbing walls and excellent customer service which is the direct result of a happy, supportive and proactive team. LCC’s top priorities are its customers and staff and we want to create and maintain great places to work and climb. Free climbing, discounts with local businesses, financial support for continued professional development, flexible working hours and competitive rates of pay are the key benefits. Throughout the pandemic we have been exceptionally supportive, maintaining all our team and topping up furlough to 90% of normal pay. We continue to keep our staff and customers safe through regular reviews of our covid measures.

Timeline for applications

  • All applications deadlines: 4th November  (midnight)
  • Interview dates: BethWall Roles: 10th November at CanaryWall
        •  VauxWall & CroyWall Roles: 11th November at VauxWall East
  • Start Dates:  ASAP but flexible. 

Interviews will be carried out in person in the CanaryWall Studio

Next Steps:

If the above positions interest you then you can download an application pack from: https://buff.ly/2pLPhfF

Completed applications should be emailed to: [email protected]

Please note we do not accept CVs. Only applications filled in as per the application pack above will be considered.

 

If you have previously applied and would like to be reconsidered please email Tomasz with an updated copy of your application.